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Privacy Policy

Privacy Policy

Last updated: July 19, 2025

1. Introduction

Training Networks (“we,” “our,” or “us”) operates the website https://trainingnetworks.uk/ and provides security training courses and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact details (email address, phone number, postal address)
  • Course enrollment and booking information
  • Payment and billing information
  • SIA license details and training history
  • Employment information for recruitment services
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral sources and search terms
  • Cookie and tracking data

3. How We Use Your Information

We use the information we collect to:

  • Process course bookings and manage your training
  • Communicate about courses, schedules, and updates
  • Provide customer support and respond to inquiries
  • Process payments and maintain financial records
  • Operate our recruitment board at jobs-board.co.uk
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including:

Essential Cookies

Required for basic website functionality, including:

  • Session management and user authentication
  • Shopping cart and booking system functionality
  • Security and fraud prevention

Analytics Cookies

We use Google Analytics to understand how visitors use our site:

  • Traffic analysis and user behavior tracking
  • Performance monitoring and optimization
  • Demographic and interest reporting

Advertising Cookies

We use Google AdSense and other advertising services:

  • Personalized advertising based on your interests
  • Remarketing to previous website visitors
  • Conversion tracking for advertising campaigns

Third-Party Cookies

Our website may include content from third parties such as:

  • YouTube (for embedded training videos)
  • Social media platforms (Facebook, LinkedIn, Instagram)
  • Payment processors and booking systems

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We may share your information with:

Service Providers

  • Payment processors for transaction handling
  • Email marketing services (Mailchimp) for communications
  • Training venue partners for course delivery
  • IT service providers for website maintenance
  • Accountants and financial service providers (Pandle)

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain training records as required by SIA regulations

Training records are typically retained for 7 years in accordance with industry standards.

7. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to processing for marketing purposes
  • Withdraw Consent: Opt out of marketing communications

To exercise these rights, contact us at info@trainingnetworks.uk.

8. Marketing Communications

We use Mailchimp to manage our marketing communications. You can:

  • Subscribe to our newsletter through our website
  • Unsubscribe at any time using the link in our emails
  • Update your communication preferences by contacting us
  • Opt out of specific types of communications

9. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure storage of physical and digital records

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EU. When this occurs, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the “Last updated” date at the top of this policy

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Training Networks
Email: info@trainingnetworks.uk
Website: https://trainingnetworks.uk/

For data protection inquiries, you may also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.